At, we understand the importance of providing fresh and nutritious live food for your feathered companions. We are dedicated to delivering the highest quality and freshest live food products specifically tailored for birds.

Freshness Assurance

To ensure your satisfaction and the well-being of your avian friends, we proudly present our Live Food Freshness Assurance:

Freshness Assurance:

• assure you that all our live worms are carefully selected, nurtured, and delivered to you in the freshest condition possible direct from the farm. 

• Our priority is to provide optimal nutrition for your birds, supporting their health and vitality.

Quality Control:

Our team implements stringent quality control measures throughout the sourcing, handling, and packaging process to maintain the freshness and vitality of our live food. We work closely with trusted farms who share our commitment to animal welfare and adhere to strict freshness standards.

Packaging and Delivery:

Using industry-leading packaging methods and materials, we ensure the safe and secure transportation of live food items. Our packaging is designed to maintain appropriate temperature and humidity levels, ensuring that the live food arrives at your doorstep in excellent condition.

Satisfaction Assurance:

Your satisfaction with our live food products is of utmost importance to us. Please carefully read our worm care guide to prolong the life of the worms here.  If, for any reason, you are not satisfied with the freshness or quality of the live food you receive, please contact our customer support team within 24 hours of delivery.

We will work closely with you to resolve the issue to ensure that your birds receive the nourishment they deserve.

Responsive Customer Support:

Our dedicated customer support team is available Monday to Friday 9am-5pm*  for any concerns or questions you may have regarding the freshness of our live food products here. We are committed to providing prompt and helpful assistance to ensure the well-being of your feathered companions.

Please note that live food items are highly perishable, and it is essential to follow proper storage and handling guidelines upon delivery. We recommend checking and feeding live food to your birds promptly upon receipt.

At, we stand behind our Live Food Freshness Assurance because we genuinely care about the health and happiness of your birds.

We are dedicated to providing you with the freshest and most nutritious live food options available.

If you have any further inquiries or require assistance, please do not hesitate to reach out to our customer support team here.

Thank you for choosing as your trusted source for live food for your avian companions.

*excluding public holidays